Patient Assist Care Team(PACT)-Security Officer - Full Time, Days in Denver, CO at HSS Inc.

Date Posted: 12/7/2017

Job Snapshot

Job Description

These positions are located in the Denver Metro area - you must have reliable transportation and a valid Drivers License.

 

POSITION SUMMARY
Provides supervision for at-risk patients in a hospital environment.

ESSENTIAL DUTIES & RESPONSIBILTIES



  • Responds quickly and effectively to emergency and non-emergency situations.

  • Monitor at-risk patients for 12 hour Night shifts (7pm to 7am)

  • Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally disturbed people, and understand when people are or are not processing information, and be supportive or directive as needed.

  • Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.

  • Escorts persons and assists client personnel.

  • Is constantly alert, awake, and vigilant for activities which could result in injury to a person or damage to or loss of property.

  • Communicates effectively with diverse people including clients or their representatives, client employees, visitors, or client vendors.

  • Comprehends and executes written or verbal instructions.

  • Writes accurate, clear, and legible reports.

  • Maintains a positive working relationship with co-workers, client staff members and other client vendors.

  • Maintains a functional knowledge of a facility and where applicable of multiple facilities.

  • Enforces and abides by all policies and guidelines of the client and HSS.

  • Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.


  • Other duties as assigned.


Hours and Scheduling:



  • Hours are overnights, from 7pm to 7am, three days per week in twelve hour shifts (36 hours total)

  • Employee must work either Friday night or Saturday night, but does not need to work both

  • Days worked are decided by the employee

  • Overtime is available if the employee is interested and feels comfortable picking up additional shifts



QUALIFICATIONS



  • High School Diploma or General Equivalency

  • Must be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certifications

  • Ability to complete all training and pass all competency tasks in the allotted time period to include, but not limited to, TEAM training, HSS and client new employee orientation and security procedures and policies.

  • Prefer previous experience working with the public in a service setting

  • Ability to work and interact with a variety of people including, but not limited to, HSS employees, client employee, patients, visitors, physicians and the general public

  • Ability to read, write, speak and comprehend English language proficiently

  • Ability to write routine reports and correspondence

  • Proficient in basic computer skills such as MS Word, Excel and email with the ability to learn other programs such as security incident management software and/or client specific software

  • Maintain regular attendance in accordance with HSS' attendance policy

  • Excellent customer service skills and genuine desire to assist people and provide protection

  • Ability to work on-call and travel to any Denver metro facility as needed



PHYSICAL DEMANDS & WORKING CONDITIONS
While performing this job, individual will walk, stand, sit, and observe for extended periods of time; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision

HSS will consider all qualified applicants without regard to race, color, religion, sex, national origin or any other status protected by law.



 

~CB