Security Training Officer in Lakewood, CO at HSS Inc.

Date Posted: 2/5/2018

Job Snapshot

Job Description


The STO will serve as a Trainer/Facilitator, Coach, Mentor, and Sponsor for new security officers at his/her facility in order to help new security officers assimilate more quickly to HSS and the assigned client site. The STO will receive training and tools to use when performing the duties of an STO.


  • Ensures that new officers feel welcomed, prepared, and supported

  • Provides feedback to new officer's immediate manager on progress made and/or any issues noted in new officer's onboarding

  • Trains, coaches, mentors, and sponsors new officers via a number of tools and regular feedback in order to accelerate and improve the time to performance

  • Imparts HSS specific knowledge to new officers, as well as site specific information

  • Ensures that the new officer completes TEAM and TEAM Advanced


  • Communicates with STO Program support personnel at Corporate (iLEAD Department), and provide feedback regarding program and what is working well and what can be improved upon

  • Completes additional eLearning as needed or required to support the needs of the STO and/or is relevant per specific needs of the site


  • Successful record of a security officer for at least 12 months

  • Current Master Security Officer (MSO) if working at a site with an MSO program

  • Demonstrates HSS Ethics and Values -- adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others

  • Effective Written Communication -- is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect

  • Demonstrates Integrity and Trust -- is widely trusted and seen as a direct and truthful individual; keeps confidences; admits mistakes; and, doesn't misrepresent him/herself for personal gain

  • Demonstrates Approachability -- is easy to approach and talk with; spends the extra effort to put others at ease; can be warm, pleasant and gracious. Is sensitive to and patient with the interpersonal anxieties of others; builds rapport well

  • Can Effectively Assess People -- is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside of the organization; can accurately project what people are likely to do across a wide variety of situations

  • Is Informing -- provides the information people need to know to do their jobs and to feel good about being a member of the team, unit/ and/or the organization; provides individual information so that they can make accurate decisions; is timely with information

  • Demonstrates High Quality in Decisions Made -- makes good decisions (without considering how much time it takes) based on a mixture of analysis, wisdom, experience, and judgment; most of their solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions

  • Ability to complete and pass all required eLearning and in-person classroom training

  • TEAM certified STO is highly preferred


  • Sets Priorities Effectively -- spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus

  • Motivates Others -- creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button(s) and use it to get the best out of them; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility

  • Managing and Measuring Work -- clearly assigns responsibility for tasks and decisions; executes on the clear objectives/competencies to be evaluated for New Security Officers under their responsibility; monitors process, progress, and results; designs feedback loops into the day-to-day work


While performing this job, individual will walk, stand, sit, observe and drive for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision.

HSS will consider all qualified applicants without regard to race, color, religion, sex, national origin or any other status protected by law.